The round was led by Headline with participation from Credo Ventures and Kaya Ventures, bringing our total funding to €13.65 million.
The burden on mental health professionals is a heavy one. Providers must remain fully engaged with their client, while regularly dealing with traumatic narratives and overbearing documentation requirements. Repeatedly absorbing the emotional load while juggling administrative duties can become overwhelming, leading to burnout, reduced empathy, exhaustion, and potentially lead to reduced quality of care.
On top of feeling overworked and emotionally drained, providers often feel underpaid and undervalued. Systemic issues such as unrealistic caseloads and low pay, coupled with a challenging economic climate and increasing demand for mental health services, create a perfect storm for provider burnout.
“Upheal addresses one of the most critical challenges society faces today: making mental healthcare more accessible. It’s a very tangible AI use case and embodies what we always hope technology can be—automation not as a replacement for humans but as an opportunity for enhancement. Therapists and patients can spend more time together, improving overall outcomes. We’re excited to support Juraj, Martin, and the Upheal team as they lead a much-needed shift towards a more balanced, efficient, and effective mental healthcare for all,” said Christian Miele, General Partner at Headline.
CEO Juraj Chrappa’s approach to his own mental health was transformed after facing severe burnout when his son was diagnosed with a chronic oncology condition. Struggling to balance overwhelming anxiety with the challenges of a fast-paced career, Juraj realized firsthand the importance of access to mental health support.
Driven by the desire to support the mental health professionals that had helped him, he saw an opportunity to make a difference by improving the tools available to providers.
After spending over a year interviewing mental health professionals and understanding their unique challenges, he co-founded Upheal with Martin Horvath. From day one, building a platform with the highest level of security and privacy was a top priority, with the team collaborating closely with legal experts to uphold the most stringent security standards.
Together, they built a powerful platform designed to ease the administrative burden on mental health professionals, helping them achieve a healthier work-life balance and enhancing effectiveness, empathy, and overall well-being.
“Providers must have complete confidence in any product that handles sensitive data, which is why we are deeply committed to privacy and security. We never store recordings, and users maintain full control over the duration that generated insights remain on the platform,” said Martin. “We do not sell any data, even in anonymized form, to third parties. Our platform meets the highest security standards and is fully HIPAA and SOC 2 Type 2 compliant, undergoing regular audits by independent auditors.”
