HAPP claims that $50,000 was raised at the MVP stage (a working test version of the product). This money allowed them to create the first stable version and test it on real cases. Now they are building their own autonomous voice infrastructure to be independent of external solutions (OpenAI, ElevenLabs) and instead deploy their own LLM, TTS, and STT models on local servers.
“In this regard, we are opening a pre-seed round for $350,000-$500,000 and are actively looking for not only an investor but also a strategic partner who shares our vision,” HAPP representatives say. It is said that this will provide greater security, customization, and technological independence for both the startup and its customers.
HAPP claims that their product solves one of the most painful problems of the service business – manager burnout and loss of profit due to missed calls. The voice assistant takes care of 87% of incoming calls. It books, consults, and integrates with CRM and PMS systems. The idea was born from the team’s own experience in the service business: routine communication took too much effort and reduced the quality of service.
The first customers were restaurants, hotels, beauty salons, online schools, and delivery services. HAPP already handles thousands of calls every month and is preparing to integrate into networks with a large number of locations.